Health iPASS - Status Page

All systems operational

**NEXTGEN client impact**
  • Monitoring
    Monitoring

    NEXTGEN client impact
    Hello Health iPASS NextGen Clients,

    We wanted to inform you that NextGen reported the form posting issue resolved as of approximately 8:00 AM CST. We are continuing to monitor Health iPASS closely to ensure stability and confirm that all functionality is operating as expected.

    If you continue to experience any issues, please update your existing ticket or open a new one by emailing help@healthipass.com, and our team will investigate promptly.

    Thank you for your patience and partnership throughout this issue.

    Best Regards,
    Health iPASS Support

  • Identified
    Identified

    NEXTGEN Client Impact

    Hello Health iPASS NextGen Clients,

    As part of our continued monitoring, we’ve identified that issues persist with Review of Systems forms posting to NextGen. If you haven’t already done so, we recommend submitting a ticket directly to NextGen and including your server logs to help expedite their review.

    We will continue to closely monitor the situation on our end and will provide additional updates as soon as more information becomes available.

    Thank you for your continued partnership and patience as this is being addressed.

    Best Regards,

    Health iPASS Support

  • Monitoring
    Monitoring

    NEXTGEN client impact

    Hello Health iPASS NextGen Clients,

    We wanted to inform you that NextGen reported the connectivity issue resolved as of approximately 2:00 PM CST. We are continuing to monitor Health iPASS closely to ensure stability and confirm that all functionality is operating as expected.

    If you continue to experience any issues—particularly with forms posting—please update your existing ticket or open a new one by emailing help@healthipass.com, and our team will investigate promptly.

    Thank you for your patience and partnership throughout this issue.

    Best Regards,

    Health iPASS Support

  • Investigating
    Investigating

    NEXTGEN client impact

    Hello Health iPASS NextGen clients,

    We are currently observing connectivity issues with NextGen that are causing a forms posting disruption between Health iPASS and the PM system.  NextGen, requires all requests to be submitted by the client.  If you are experiencing related issues, please open a ticket with NextGen and provide your current server logs, if available, to help expedite their investigation.


    If you have any questions or would like assistance from our team, please open a ticket with us at help@healthipass.com. We’re happy to support you however we can.


    Thank you for your continued partnership—we truly appreciate it.

    Best Regards,

    Health iPASS Support

Dashboard - Operational

Database - Operational

Email Services - Operational

Forms - Operational

Mobile Services - Operational

SMS Services - Operational

Operational

Sphere - Operational

CardConnect - Operational

Instamed - Operational

Vantiv/Worldpay - Operational

Eligibility Services - Operational

Recent notices

No notices reported for the past 14 days