Health iPASS - Missing Appointments – Incident details

Missing Appointments

Resolved
Partial outage
Started over 2 years agoLasted about 23 hours

Affected

API

Partial outage from 3:52 PM to 2:24 PM

Nextech

Partial outage from 3:52 PM to 2:24 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

    We are seeing full appointment loads returned for Nextech.

  • Monitoring
    Monitoring

    We released a fix and are seeing our add-in service collecting and displaying appointments now.

    We are currently monitoring the result.

  • Investigating
    Investigating

    Our Nextech clients are reporting missing appointments.

    We are currently investigating this incident.

    We will provide further updates when possible.