Health iPASS - Platform Slowdown – Incident details

All systems operational

Platform Slowdown

Resolved
Degraded performance
Started almost 2 years agoLasted about 2 hours

Affected

Database

Degraded performance from 8:30 PM to 10:15 PM

Dashboard

Degraded performance from 8:30 PM to 10:15 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are investigating a problem with the dashboard and reports being slow. We are actively reviewing this situation and are look for a solution and a root cause. We hope to have further updates soon.

    Thanks,
    Health iPass